Accurate and timely billing for mental health services, ensuring compliance and maximum reimbursement.
Expert review of medical necessity and documentation to secure approvals and reduce claim denials.
Thorough verification of patient insurance benefits to ensure accurate billing and patient satisfaction.
Strategic negotiations with payers to secure favorable terms and improve reimbursement rates.
Specialized billing solutions for behavioral health facilities, addressing unique coding and payer requirements.
Accurate and timely billing for mental health services.
End-to-end management of your revenue cycle.
Indigo Billing, based in Costa Mesa, California, is dedicated to empowering mental and behavioral health facilities with the knowledge to optimize their billing processes. Our Billing Tips & Guides provide comprehensive strategies to navigate the complexities of mental health billing, reduce claim denials, and boost revenue.
Whether you’re a small therapy practice or a large behavioral health center, our actionable advice helps you achieve a 95% first-pass claim acceptance rate and a 30% average revenue increase, as seen in our Client Testimonials.
Explore our Services page for professional support.
Indigo Billing, based in Costa Mesa, California, is dedicated to empowering mental and behavioral health facilities with the knowledge to optimize their billing processes.
Our Billing Tips & Guides provide comprehensive strategies to navigate the complexities of mental health billing, reduce claim denials, and boost revenue.
Whether you’re a small therapy practice or a large behavioral health center, our actionable advice helps you achieve a 95% first-pass claim acceptance rate and a 30% average revenue increase, as seen in our Client Testimonials.
Explore our Services page for professional support.
Effective billing is critical to financial stability, but mental and behavioral health billing presents unique challenges, such as complex coding, strict payer requirements, and frequent audits. Our guides offer step-by-step solutions to common issues, from selecting accurate CPT codes to managing patient billing disputes.
By implementing our strategies, you can minimize administrative burdens, improve cash flow, and focus on patient care. Our Costa Mesa team has helped 250+ facilities streamline their operations, and our guides are designed to share that expertise with you.
Effective billing is critical to financial stability, but mental and behavioral health billing presents unique challenges, such as complex coding, strict payer requirements, and frequent audits.
Our guides offer step-by-step solutions to common issues, from selecting accurate CPT codes to managing patient billing disputes.
By implementing our strategies, you can minimize administrative burdens, improve cash flow, and focus on patient care. Our Costa Mesa team has helped 250+ facilities streamline their operations, and our guides are designed to share that expertise with you.
The following table outlines key strategies to enhance your billing efficiency and financial performance, tailored for mental and behavioral health providers.
Accurate CPT Coding
Review payer-specific coding guidelines and use our checklist to select precise CPT codes for therapy and counseling services, reducing denials.
Timely Claims Submission
Set up a weekly submission schedule and use automated tools to file claims within 48 hours of service delivery to accelerate reimbursements.
Denial Analysis
Track denial reasons using our template, categorize issues (e.g., coding errors, missing documentation), and address root causes monthly.
Patient Payment Plans
Offer flexible payment options and provide clear billing summaries to patients before services to minimize disputes and improve collections.
Staff Training
Conduct quarterly training on compliance and coding updates, using our free resources to keep your team informed and reduce errors.
Audit Preparedness
Maintain organized records and use our audit checklist to ensure documentation meets HIPAA and payer standards, avoiding penalties.
Our guides include practical tools to simplify your billing workflow, ensuring compliance and efficiency. The table below details essential tools and their benefits.
01. Coding Cheat Sheet
Provides quick-reference CPT and ICD-10 codes for mental health services, improving coding accuracy and reducing claim rejections.
02. Claims Tracking Template
Enables real-time monitoring of claim statuses, helping you identify delays and follow up with payers promptly.
03. Denial Appeal Script
Offers a step-by-step script to craft effective appeals, recovering revenue from denied claims faster.
04. Patient Billing Guide
Includes templates for clear patient invoices, reducing confusion and improving payment rates.
05. Compliance Checklist
Ensures documentation meets regulatory requirements, minimizing audit risks and supporting utilization reviews.
06. Revenue Dashboard
Tracks key metrics like claim acceptance rates and revenue trends, providing insights to optimize performance.
EXCELLENTBased on 11 reviews
Trustindex verifies that the original source of the review is Google.
Emilly Gage2025-04-16The Indigo Billing and Consulting team demonstrates the highest level of integrity, always operating with transparency and honesty. It's clear they genuinely care about the success of their clients. Their efficiency and accuracy throughout the entire billing cycle is unmatched. Claims are processed promptly, follow-ups are timely, and they consistently catch and correct issues before they become problems. It’s rare to find a team that operates with such precision while maintaining a proactive approach. What really sets Indigo apart is their superior knowledge of the behavioral health billing space. Whether it’s navigating complex insurance requirements or guiding through industry changes, their expertise gives confidence that you're in the best hands. Their communication is clear, consistent, and collaborative, and every interaction with their team is positive. They're responsive, approachable, and always willing to go the extra mile to explain processes or help to understand data and reports. In short, Indigo is a rare find. They combine top-tier professionalism with a warm, personal touch, and they'll truly elevated any operation & I cannot recommend them enough!Trustindex verifies that the original source of the review is Google.
Cynthia Vannatter2025-04-16Indigo Billing stands out with their accuracy and integrity in all areas of the billing and reimbursement process. They provide prompt and detailed communication with the facilites they work for, ensuring the billing process is stress-free, quick, and without error for their clients. I would 100% recommend this company.Trustindex verifies that the original source of the review is Google.
Dakota Gripp2025-04-16Indigo billing has been a great partner in streamlining our revenue cycle management and ensuring our revenue outlooks are consistent, so our team can focus on individualized patient care and increasing patient outcomes.Trustindex verifies that the original source of the review is Google.
Samantha Warriner2025-04-16Indigo Billing has consistently demonstrated exceptional efficiency and accuracy in their billing processes. Their support team is incredibly responsive and knowledgeable, providing clear and timely communication. What truly sets them apart is their genuine care for individuals and families, coupled with a positive and supportive work environment. I highly recommend Indigo Billing for their outstanding service and dedicationTrustindex verifies that the original source of the review is Google.
David Alcosser2025-04-16I wanted to share my experience with Indigo Billing. They have been phenomenal in every aspect of their work, consistently exceeding the standards of a typical billing company. From verifications to utilization reviews, and through billing and collections, Indigo has proven their reliability. I would recommend Indigo to any providers looking to streamline their finances. Their understanding of the nuances of behavioral health has been a game changer for us. Indigo Billing’s team is professional, detail-oriented, and consistently helps us navigate the complexities of insurance billing. They’ve become a trusted extension of our business, and I couldn't recommend them more.Trustindex verifies that the original source of the review is Google.
Valeria Marquina2025-04-16Indigo Billing has consistently demonstrated an exceptional level of service in all aspects of insurance billing, verifications, and utilization review. Their attention to detail is remarkable. The team is incredibly efficient. I highly recommend Indigo Billing to any provider seeking reliable and comprehensive assistance with their billing and insurance needs.Trustindex verifies that the original source of the review is Google.
Aillin Arteaga2025-04-16Indigo Billing has consistently delivered exceptional service with precision and professionalism. Their team is highly knowledgeable, responsive, and committed to ensuring every aspect of the billing process runs smoothly. Highly recommended for any organization seeking reliable and expert billing support.Trustindex verifies that the original source of the review is Google.
Ray Sinfield2025-04-15Indigo Billing has been nothing short of amazing. The support and the leadership that this company provides and instills is truly remarkable. I've never worked for a company that has had such good ethics and the souls putting in this hard work do it because they truly care about people and advocating for the help they need. Indigo's team is dedicated, professional, efficient and kind in all their efforts and I'm proud to be a part of that.Trustindex verifies that the original source of the review is Google.
Sergio Morales2025-04-15Indigo Billing has been nothing but phenomenal in every aspect of their work. They always go well above the standards of your typical billing company. From Verifications to Utilization Reviews to Billing and Collections, Indigo has shown us why we can count on them. I would definitely recommend Indigo to any providers seeking to streamline their finances.Trustindex verifies that the original source of the review is Google.
Rachael Schneider2025-04-15Indigo Billing has been an exceptional company to work with for behavioral health billing. We could not be happier to work with them for all areas of billing from VOB's to repricing. They truly go the extra mile for maximum reimbursement.
Our Billing Tips & Guides are designed for immediate impact, whether you’re refining in-house processes or preparing to partner with a billing expert. Start by downloading our free coding cheat sheet to improve claim accuracy, then explore our denial analysis template to tackle rejections.
For facilities seeking comprehensive support, our Costa Mesa team offers tailored solutions, from mental health billing to revenue cycle management, as detailed on our Services page. Our approach has transformed billing for 250+ facilities, and we’re here to help you achieve similar results.
Our Billing Tips & Guides are designed for immediate impact, whether you’re refining in-house processes or preparing to partner with a billing expert.
Start by downloading our free coding cheat sheet to improve claim accuracy, then explore our denial analysis template to tackle rejections.
For facilities seeking comprehensive support, our Costa Mesa team offers tailored solutions, from mental health billing to revenue cycle management, as detailed on our Services page. Our approach has transformed billing for 250+ facilities, and we’re here to help you achieve similar results.
Empower your facility with Indigo Billing’s expert tips and professional services. Implement our strategies to achieve a 95% first-pass claim acceptance rate, or Contact Us for a free consultation to create a customized billing plan that boosts your revenue by an average of 30%.
Fill out the form below and one of our knowledgeable experts will give you a call to discuss how we can help optimize the financial aspect of your business.
Indigo Billing & Consulting is an innovative company that helps mental and behavioral health facilities.