Accurate and timely billing for mental health services, ensuring compliance and maximum reimbursement.
Expert review of medical necessity and documentation to secure approvals and reduce claim denials.
Thorough verification of patient insurance benefits to ensure accurate billing and patient satisfaction.
Strategic negotiations with payers to secure favorable terms and improve reimbursement rates.
Specialized billing solutions for behavioral health facilities, addressing unique coding and payer requirements.
Accurate and timely billing for mental health services.
End-to-end management of your revenue cycle.
Indigo Billing, based in Costa Mesa, California, is here to clarify the complexities of mental and behavioral health billing. Below, we address 15 common questions about our services, processes, and expertise to help you understand how we can transform your financial operations. Serving 250+ facilities with a 98% client satisfaction rate, we provide tailored solutions to streamline your revenue cycle.
If you don’t find your answer here, Contact Us for personalized support.
Indigo Billing, based in Costa Mesa, California, is here to clarify the complexities of mental and behavioral health billing.
Below, we address 15 common questions about our services, processes, and expertise to help you understand how we can transform your financial operations. Serving 250+ facilities with a 98% client satisfaction rate, we provide tailored solutions to streamline your revenue cycle.
If you don’t find your answer here, Contact Us for personalized support.
Our team specializes in mental health and behavioral health billing, offering end-to-end solutions that deliver a 30% average revenue increase and a 95% first-pass claim acceptance rate. From utilization review to contract negotiations, we handle every aspect of billing with precision and care.
The FAQs below provide detailed insights into our services, helping you make informed decisions about partnering with us. Learn more about our approach on our Our Process page.
Our team specializes in mental health and behavioral health billing, offering end-to-end solutions that deliver a 30% average revenue increase and a 95% first-pass claim acceptance rate.
From utilization review to contract negotiations, we handle every aspect of billing with precision and care.
The FAQs below provide detailed insights into our services, helping you make informed decisions about partnering with us. Learn more about our approach on our Our Process page.
Mental health billing involves submitting claims for therapy and counseling services to insurance payers, requiring precise coding and documentation. Indigo Billing ensures accuracy and compliance to maximize reimbursements.
We use advanced coding, thorough documentation reviews, and proactive denial management to achieve a 95% first-pass claim acceptance rate, minimizing rejections and recovering revenue quickly.
Behavioral health billing, such as for addiction treatment, requires specialized codes and payer policies. Our expertise ensures accurate claims, as detailed on our Behavioral Health Billing page.
Revenue cycle management optimizes every billing step, from claims submission to payment posting, improving cash flow and reducing denials by up to 30%, as seen on our Revenue Cycle Management page.
Utilization review validates medical necessity to secure payer approvals, reducing denials. Our experts streamline this process, as explained on our Utilization Review page.
The verification of benefits confirms patient insurance coverage before services, ensuring accurate claims and reducing disputes, supporting our 95% claim acceptance rate.
Negotiating payer contracts secures higher reimbursement rates, boosting revenue. Our strategic approach is detailed on our Contract Negotiations page.
We manage provider enrollment with payers, ensuring fast, compliant onboarding for seamless billing, having credentialed over 500+ providers successfully.
We leverage advanced billing software and analytics to streamline claims, track performance, and provide transparent reporting, enhancing efficiency for our clients.
Most clients see improved cash flow within 60 days, with a 30% average revenue increase within six months, as can be seen on our Client Testimonials page.
Yes, we tailor solutions for practices of all sizes, offering personalized support to optimize billing and reduce administrative burdens, as outlined on our Services page.
We adhere to HIPAA and payer regulations, conducting regular audits and staff training to maintain compliance, minimizing risks for your facility.
Our team analyzes denial reasons, crafts effective appeals, and follows up with payers to recover payments, ensuring minimal revenue loss.
We provide clear billing summaries and flexible payment options to patients, reducing disputes and improving collections while enhancing patient satisfaction.
Contact us for a free consultation to assess your needs and create a tailored billing plan, as detailed on our Contact page.
EXCELLENTBased on 11 reviews
Trustindex verifies that the original source of the review is Google.
Emilly Gage2025-04-16The Indigo Billing and Consulting team demonstrates the highest level of integrity, always operating with transparency and honesty. It's clear they genuinely care about the success of their clients. Their efficiency and accuracy throughout the entire billing cycle is unmatched. Claims are processed promptly, follow-ups are timely, and they consistently catch and correct issues before they become problems. It’s rare to find a team that operates with such precision while maintaining a proactive approach. What really sets Indigo apart is their superior knowledge of the behavioral health billing space. Whether it’s navigating complex insurance requirements or guiding through industry changes, their expertise gives confidence that you're in the best hands. Their communication is clear, consistent, and collaborative, and every interaction with their team is positive. They're responsive, approachable, and always willing to go the extra mile to explain processes or help to understand data and reports. In short, Indigo is a rare find. They combine top-tier professionalism with a warm, personal touch, and they'll truly elevated any operation & I cannot recommend them enough!Trustindex verifies that the original source of the review is Google.
Cynthia Vannatter2025-04-16Indigo Billing stands out with their accuracy and integrity in all areas of the billing and reimbursement process. They provide prompt and detailed communication with the facilites they work for, ensuring the billing process is stress-free, quick, and without error for their clients. I would 100% recommend this company.Trustindex verifies that the original source of the review is Google.
Dakota Gripp2025-04-16Indigo billing has been a great partner in streamlining our revenue cycle management and ensuring our revenue outlooks are consistent, so our team can focus on individualized patient care and increasing patient outcomes.Trustindex verifies that the original source of the review is Google.
Samantha Warriner2025-04-16Indigo Billing has consistently demonstrated exceptional efficiency and accuracy in their billing processes. Their support team is incredibly responsive and knowledgeable, providing clear and timely communication. What truly sets them apart is their genuine care for individuals and families, coupled with a positive and supportive work environment. I highly recommend Indigo Billing for their outstanding service and dedicationTrustindex verifies that the original source of the review is Google.
David Alcosser2025-04-16I wanted to share my experience with Indigo Billing. They have been phenomenal in every aspect of their work, consistently exceeding the standards of a typical billing company. From verifications to utilization reviews, and through billing and collections, Indigo has proven their reliability. I would recommend Indigo to any providers looking to streamline their finances. Their understanding of the nuances of behavioral health has been a game changer for us. Indigo Billing’s team is professional, detail-oriented, and consistently helps us navigate the complexities of insurance billing. They’ve become a trusted extension of our business, and I couldn't recommend them more.Trustindex verifies that the original source of the review is Google.
Valeria Marquina2025-04-16Indigo Billing has consistently demonstrated an exceptional level of service in all aspects of insurance billing, verifications, and utilization review. Their attention to detail is remarkable. The team is incredibly efficient. I highly recommend Indigo Billing to any provider seeking reliable and comprehensive assistance with their billing and insurance needs.Trustindex verifies that the original source of the review is Google.
Aillin Arteaga2025-04-16Indigo Billing has consistently delivered exceptional service with precision and professionalism. Their team is highly knowledgeable, responsive, and committed to ensuring every aspect of the billing process runs smoothly. Highly recommended for any organization seeking reliable and expert billing support.Trustindex verifies that the original source of the review is Google.
Ray Sinfield2025-04-15Indigo Billing has been nothing short of amazing. The support and the leadership that this company provides and instills is truly remarkable. I've never worked for a company that has had such good ethics and the souls putting in this hard work do it because they truly care about people and advocating for the help they need. Indigo's team is dedicated, professional, efficient and kind in all their efforts and I'm proud to be a part of that.Trustindex verifies that the original source of the review is Google.
Sergio Morales2025-04-15Indigo Billing has been nothing but phenomenal in every aspect of their work. They always go well above the standards of your typical billing company. From Verifications to Utilization Reviews to Billing and Collections, Indigo has shown us why we can count on them. I would definitely recommend Indigo to any providers seeking to streamline their finances.Trustindex verifies that the original source of the review is Google.
Rachael Schneider2025-04-15Indigo Billing has been an exceptional company to work with for behavioral health billing. We could not be happier to work with them for all areas of billing from VOB's to repricing. They truly go the extra mile for maximum reimbursement.
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Indigo Billing & Consulting is an innovative company that helps mental and behavioral health facilities.